Terms & Conditions

1. Parties & Agreement

These Terms & Conditions ("Agreement") govern the relationship between DoViral Media ("Agency", "we", "us", or "our") and any individual or entity ("Client", "you") that engages our services or accesses our website at doviralmedia.com.

DoViral Media is a digital marketing agency specialising in funnel strategy, design, and growth systems, operated by Saurav and Shaan.

By signing a project proposal, paying an invoice, or using our website, you confirm that you have read, understood, and agree to this Agreement in full.

2. Services

DoViral Media provides the following services (as applicable to your engagement):

• Funnel Audits — analysis of your existing marketing funnel with a written report and recommendations
• Funnel Strategy — development of a custom growth strategy and funnel architecture
• Landing Page Design & Development — design and build of conversion-optimised landing pages
• Paid Ads Management — setup, management, and optimisation of paid advertising campaigns (Meta, Google, etc.)
• Lead Generation Systems — end-to-end lead capture, nurture, and qualification systems
• Brand Infrastructure — positioning, messaging, and visual identity aligned with your funnel

The specific scope, deliverables, timeline, and pricing for your project are defined in a separate Project Proposal or Statement of Work ("SOW"), which forms part of this Agreement once signed or payment is made.

Changes to Scope

Any additions or changes to the agreed scope ("change requests") must be submitted in writing. Additional work outside the original SOW will be quoted separately and requires written approval before work commences.

3. Payment & Fees

Invoicing

Payment terms are specified in your Project Proposal. Unless otherwise agreed:

• A 50% deposit is required before project work begins.
• The remaining balance is due upon project completion or as per the agreed milestone schedule.
• Monthly retainers are invoiced in advance at the start of each month.

Late Payments

Invoices are due within 7 days of issue unless otherwise stated. Overdue payments may result in work being paused until the account is settled. We reserve the right to charge interest on overdue balances at 2% per month.

Refunds

Deposits are non-refundable once work has commenced. If the project is cancelled by the client after work has begun, fees for work completed to date are payable in full.

4. Intellectual Property

Client Ownership

Upon receipt of full payment, all custom deliverables created specifically for your project (landing pages, ad creatives, copy, strategy documents) become your intellectual property.

Agency Ownership

DoViral Media retains ownership of all internal tools, templates, frameworks, processes, and pre-existing intellectual property used in the delivery of services. Ownership of these is not transferred to the client.

Portfolio Rights

Unless you request otherwise in writing, DoViral Media reserves the right to display completed work in our portfolio, case studies, and marketing materials.

Third-Party Assets

If your project requires third-party stock imagery, fonts, plugins, or software, the cost and licensing of these is the client's responsibility unless explicitly included in the project quote.

5. Client Responsibilities

To enable us to deliver your project on time and to specification, you agree to:

• Provide all required materials (brand assets, copy, credentials, product information) within agreed timelines.
• Designate a single point of contact with authority to approve work.
• Provide feedback and approvals within 5 business days of receiving deliverables, unless otherwise agreed.
• Ensure all materials you provide are legally compliant and do not infringe third-party rights.
• Not engage other agencies or freelancers to work on the same scope simultaneously without our knowledge.

Project delays caused by late client feedback or missing materials may result in revised timelines and additional fees.

6. Confidentiality

Both parties agree to keep confidential all non-public information shared during the engagement ("Confidential Information"), including but not limited to business strategies, customer data, financials, and proprietary processes.

Confidential Information may only be disclosed to employees or contractors who need it to perform the services and must not be shared with third parties without prior written consent.

This obligation continues for 2 years after the end of the engagement. It does not apply to information that is publicly known, independently developed, or required to be disclosed by law.

7. Results & Warranties

We are committed to delivering high-quality work and applying our best expertise to your project. However:

• We do not guarantee specific business outcomes, revenue targets, or advertising performance results. Marketing results depend on many factors outside our control, including market conditions, your product, and audience behaviour.
• We warrant that services will be performed with reasonable skill and care, and that deliverables will conform to the agreed specification.
• All services are provided "as is" to the extent permitted by law. We disclaim all other warranties, express or implied.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• DoViral Media's total liability for any claim arising from services shall not exceed the total fees paid by the client in the 3 months preceding the claim.
• We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
• We are not liable for delays or failures caused by circumstances beyond our reasonable control (force majeure), including platform outages, algorithm changes, or third-party service disruptions.

9. Termination

Termination by Client

You may terminate a project or retainer by giving 30 days' written notice. Fees for all work completed or in progress up to the termination date remain payable in full.

Termination by DoViral Media

We reserve the right to terminate this Agreement with immediate effect if:

• A payment is overdue by more than 14 days.
• You breach any material term of this Agreement and fail to remedy the breach within 7 days of written notice.
• You engage in conduct that is abusive, threatening, or discriminatory toward our team.

Upon termination, all unpaid fees become immediately due and payable.

10. General Provisions

Governing Law

This Agreement is governed by the laws of India. Both parties submit to the exclusive jurisdiction of the courts of India for the resolution of any dispute arising under or in connection with this Agreement.

Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation within 30 days of written notice of the dispute. If unresolved, the dispute shall be referred to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India).

Entire Agreement

This Agreement, together with any signed Project Proposal or SOW, constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or arrangements.

Amendments

We reserve the right to update these Terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the new terms.

Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions remain in full force and effect.

11. Contact

If you have any questions about these Terms & Conditions, please contact us:

• Email: info@doviralmedia.com
• Instagram: @doviralmedia

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© 2026 DoViral Media. All rights reserved. These Terms & Conditions were last updated in March 2026.