<!DOCTYPE html>
<html lang=”en”>
<head>
<meta charset=”UTF-8″>
<meta name=”viewport” content=”width=device-width, initial-scale=1.0″>
<title>Refund Policy | DoViral Media</title>
<meta name=”description” content=”Refund policy for digital products sold by DoViral Media.”>
<link rel=”preconnect” href=”https://fonts.googleapis.com”>
<link rel=”preconnect” href=”https://fonts.gstatic.com” crossorigin>
<link href=”https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap” rel=”stylesheet”>
<style>
:root {
–purple: #7B2FBE;
–purple-light: #F3EDFF;
–beige: #EDE8E1;
–black: #0F0F0F;
–white: #FFFFFF;
–gray-600: #4A4A4A;
–gray-400: #888888;
–font: ‘Plus Jakarta Sans’, -apple-system, sans-serif;
}
*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
font-family: var(–font);
font-size: 16px;
line-height: 1.8;
color: var(–black);
background: var(–beige);
-webkit-font-smoothing: antialiased;
min-height: 100vh;
display: flex;
flex-direction: column;
}
a { color: var(–purple); text-decoration: underline; text-underline-offset: 2px; }
a:hover { opacity: 0.8; }
.container {
width: 100%;
max-width: 680px;
margin: 0 auto;
padding: 0 20px;
}
.page-header {
text-align: center;
padding: 48px 0 32px;
}
.page-header h1 {
font-size: clamp(28px, 6vw, 40px);
font-weight: 800;
letter-spacing: -0.02em;
margin-bottom: 8px;
}
.page-header .updated {
font-size: 13px;
color: var(–gray-400);
}
.policy-body {
background: var(–white);
border-radius: 16px;
padding: 40px 36px;
margin-bottom: 48px;
box-shadow: 0 2px 16px rgba(0,0,0,0.04);
flex: 1;
}
.policy-body h2 {
font-size: 20px;
font-weight: 800;
margin: 32px 0 12px;
color: var(–black);
}
.policy-body h2:first-child {
margin-top: 0;
}
.policy-body p {
font-size: 15px;
color: var(–gray-600);
margin-bottom: 16px;
line-height: 1.8;
}
.policy-body ul {
margin: 0 0 16px 20px;
font-size: 15px;
color: var(–gray-600);
line-height: 1.8;
}
.policy-body ul li {
margin-bottom: 6px;
}
.policy-body .highlight-box {
background: var(–purple-light);
border-left: 4px solid var(–purple);
border-radius: 0 10px 10px 0;
padding: 16px 20px;
margin: 24px 0;
font-size: 15px;
color: var(–black);
font-weight: 600;
line-height: 1.6;
}
.policy-body .contact-box {
background: var(–beige);
border-radius: 12px;
padding: 20px 24px;
margin-top: 24px;
}
.policy-body .contact-box p {
margin-bottom: 4px;
font-size: 14px;
}
.policy-body .contact-box strong {
color: var(–black);
}
.footer {
padding: 24px 0;
text-align: center;
background: var(–black);
color: var(–white);
}
.footer-brand { font-size: 16px; font-weight: 800; margin-bottom: 4px; }
.footer-tagline { font-size: 12px; color: rgba(255,255,255,0.5); margin-bottom: 12px; }
.footer-links { font-size: 12px; color: rgba(255,255,255,0.4); margin-bottom: 6px; }
.footer-links a { color: rgba(255,255,255,0.6); }
.footer-legal { font-size: 12px; color: rgba(255,255,255,0.4); margin-bottom: 12px; }
.footer-legal a { color: rgba(255,255,255,0.5); }
.footer-copy { font-size: 11px; color: rgba(255,255,255,0.3); }
@media (max-width: 768px) {
.policy-body { padding: 28px 20px; }
.page-header { padding: 36px 0 24px; }
}
</style>
</head>
<body>
<div class=”page-header”>
<div class=”container”>
<h1>Refund Policy</h1>
<p class=”updated”>Last updated: 20 March 2026</p>
</div>
</div>
<div class=”container” style=”flex:1;”>
<div class=”policy-body”>
<h2>Overview</h2>
<p>This Refund Policy applies to all digital products and downloadable resources sold by DoViral Media (“we”, “us”, “our”) through our website <a href=”https://doviralmedia.com”>doviralmedia.com</a> and associated pages.</p>
<p>By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.</p>
<h2>Nature of Products</h2>
<p>All products sold by DoViral Media are digital goods, including but not limited to:</p>
<ul>
<li>eBooks and PDF guides</li>
<li>Blueprints and frameworks</li>
<li>Templates and checklists</li>
<li>Other downloadable digital resources</li>
</ul>
<p>These products are delivered electronically and made available for immediate download or access upon successful payment.</p>
<h2>No Refund Policy</h2>
<div class=”highlight-box”>
All sales of digital products are final. Due to the instantly deliverable and non-returnable nature of digital goods, we do not offer refunds, returns, or exchanges once a purchase has been completed and the product has been delivered or made available for download.
</div>
<p>This policy exists because:</p>
<ul>
<li>Digital products are delivered instantly upon purchase and cannot be “returned” once accessed or downloaded.</li>
<li>The full content of the product is available to the buyer immediately after payment, making it impossible to reverse the delivery.</li>
<li>The nature, description, and pricing of the product are clearly disclosed before purchase.</li>
</ul>
<h2>Exceptions</h2>
<p>While we maintain a strict no-refund policy, we may consider exceptions at our sole discretion in the following rare circumstances:</p>
<ul>
<li><strong>Duplicate payment:</strong> If you were accidentally charged more than once for the same product, we will refund the duplicate charge.</li>
<li><strong>Technical failure:</strong> If a verified technical issue on our end prevented you from accessing or downloading the product, and we are unable to resolve the issue within a reasonable timeframe.</li>
</ul>
<p>To request a review under these exceptions, please contact us within 7 days of purchase with your order details and a description of the issue.</p>
<h2>Pricing Transparency</h2>
<p>The price of each product is clearly displayed on the purchase page before you complete your transaction. By proceeding with payment, you confirm that you agree to the stated price and understand that the sale is final.</p>
<h2>Your Responsibility</h2>
<p>We encourage all buyers to:</p>
<ul>
<li>Review the product description, contents overview, and pricing before making a purchase.</li>
<li>Reach out to us with any questions or clarifications before buying.</li>
<li>Ensure that the product meets your needs based on the information provided on the sales page.</li>
</ul>
<h2>Changes to This Policy</h2>
<p>We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated date. Continued use of our website and purchase of our products constitutes acceptance of the current policy.</p>
<h2>Contact Us</h2>
<p>If you have any questions about this Refund Policy or need assistance with an order, please reach out to us:</p>
<div class=”contact-box”>
<p><strong>DoViral Media</strong></p>
<p>Email: <a href=”mailto:info@doviralmedia.com”>info@doviralmedia.com</a></p>
<p>Website: <a href=”https://doviralmedia.com”>doviralmedia.com</a></p>
</div>
</div>
</div>
<footer class=”footer”>
<div class=”container”>
<div class=”footer-brand”>DoViral Media</div>
<div class=”footer-tagline”>We Audit, Rebuild & Scale Your Business.</div>
<div class=”footer-links”>
<a href=”https://doviralmedia.com” target=”_blank” rel=”noopener”>doviralmedia.com</a> · info@doviralmedia.com
</div>
<div class=”footer-legal”>
<a href=”https://doviralmedia.com/privacy” target=”_blank” rel=”noopener”>Privacy Policy</a> · <a href=”https://doviralmedia.com/terms” target=”_blank” rel=”noopener”>Terms & Conditions</a>
</div>
<div class=”footer-copy”>© 2026 DoViral Media. All rights reserved.</div>
</div>
</footer>
</body>
</html>